Open source, freeware, and shareware utilities may not include all the functionality and features of their better-known, commercial counterparts. a. True b. False Save Answer 2. (Points: 0.2) Unlike the case of application software, support utilities are not available in bundled suites. a. True b. False Save Answer 3. (Points: 0.2) Utilities should be considered a starting point, from which each support worker will begin an investigation and evaluation of various tools based on their job description. a. True b. False Save Answer 4. (Points: 0.2) While most utility software vendors are reputable and up-front about their use of registration information, some use various methods, including opt-in check boxes, to allow them to accumulate and sell registration information to third parties; often the details of these methods are buried in privacy policies and __________. a. patent notices b. end-user license agreements c. copyright statements d. general public license contracts Save Answer 5. (Points: 0.2) Utilities in the __________ categories provide related security solutions. a. network support, performance enhancement, and system problem diagnosis b. network support, Internet support, and system problem diagnosis c. hardware, network support, user support, and performance enhancement d. file management tasks, system problem diagnosis, hardware, and performance enhancement Save Answer 6. (Points: 0.2) BSA Free Software Audit Tools identify and track licensed and unlicensed software on a PC; it is classified as a(n) __________ tool. a. System Problem Diagnosis b. Internet Support c. Software Support— Operating Systems d. Software Support— Applications Save Answer 7. (Points: 0.2) __________ or shareware products frequently provide features and functions similar to commercial software. 1. Save Answer [...]
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